Lyon Escapes (Scotland) Ltd is committed to making our website as accessible and easy to use as possible for all visitors. We want everyone to be able to access information about our holiday properties and services, regardless of ability or technology used.
Accessibility Statement - Lyon Escapes (Scotland) Ltd - Last Updated 21/01/2026
Our Commitment
We aim to ensure that our website is usable for people with a wide range of abilities, including those who use assistive technologies such as screen readers, keyboard navigation, or browser accessibility tools.
Accessibility is something we consider as part of the ongoing development and improvement of our website.
How Accessible This Website Is
We have designed our website to:
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Use clear layouts and readable fonts
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Work across different devices, including mobiles and tablets
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Allow users to zoom in or change text size using browser settings
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Be navigable using standard keyboard controls
We aim to follow recognised best practices for web accessibility where reasonably possible.
Known Limitations
We recognise that some parts of the website may not yet be fully accessible. This may include:
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Third-party content or booking links that are outside of our direct control
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Certain visual elements or documents that may not be fully optimised for assistive technologies
We are always working to improve accessibility and welcome feedback.
Booking & Third-Party Services
Bookings for Lyon Escapes properties are managed by our appointed managing agent, The Travel Fox Ltd, through external booking systems.
When you follow a booking link from our website, you will be directed to a third-party platform. The accessibility of those platforms is managed by the provider, and their own accessibility and privacy policies will apply.
Getting Help or Information in Another Format
If you experience any difficulty accessing information on our website, or if you need information provided in an alternative format, please contact our managing agent who handles guest enquiries:
The Travel Fox Ltd
📞 0808 175 0273
📧 info@thetravelfox.co.uk
They will do their best to assist you.
Reporting Accessibility Issues
If you find any accessibility problems with our website, please let us know. Your feedback helps us identify areas where we can improve.
Enforcement Procedure
While Lyon Escapes (Scotland) Ltd is a private business and not subject to mandatory public sector accessibility regulations, we take our responsibilities under the Equality Act 2010 seriously and aim to provide a website that is inclusive and welcoming.
If you are not satisfied with how we respond to an accessibility issue, you may wish to seek independent advice or support.